---
title: Mondelēz Away From Home Insights | Social Media (2)
description: Social Media | The snacking blog devoted to helping foodservice operators feed their snack sales success. Track the latest snack trends. Get insights and statistics to help improve customer service, inform menu innovation and encourage a higher check average. (2)
---

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# Social Media (2)

[![customer\_complains.jpg](https://insights.mdlzawayfromhome.com/hubfs/customer_complains.jpg)](https://insights.mdlzawayfromhome.com/handling-customer-complaints-in-the-digital-age)

## [Handling Customer Complaints in the Digital Age](https://insights.mdlzawayfromhome.com/handling-customer-complaints-in-the-digital-age)

June 27, 2016

So what’s an operator to do when dealing with online customer reviews? Baer offers three insights to help you succeed.

<https://insights.mdlzawayfromhome.com/dining-insights-in-a-world-gone-mobile>

## [Dining Insights in a World Gone Mobile](https://insights.mdlzawayfromhome.com/dining-insights-in-a-world-gone-mobile)

June 13, 2016

Armed with mobile apps, consumers routinely make reservations, browse menus and study nutritional information before they even enter your establishment.

[![](https://insights.mdlzawayfromhome.com/hubfs/shutterstock_292297256.jpg)](https://insights.mdlzawayfromhome.com/social-media-marketing-is-made-for-millennials)

## [Social Media Marketing is Made For Millennials](https://insights.mdlzawayfromhome.com/social-media-marketing-is-made-for-millennials)

May 9, 2016

A smart social strategy gives you a window into what millennial customers like, so you can tailor promotions that encourage brand loyalty.

[![](https://insights.mdlzawayfromhome.com/hubfs/shutterstock_294993851.jpg)](https://insights.mdlzawayfromhome.com/reality-bites-feeding-the-millennial-myth)

## [Reality Bites: Feeding the Millennial Myth](https://insights.mdlzawayfromhome.com/reality-bites-feeding-the-millennial-myth)

April 21, 2016

The key takeaway is that instead of being a single monolith of consumers, millennials are divided into four distinctive types. Click to learn more.

<https://insights.mdlzawayfromhome.com/promote-and-prosper-how-to-reach-more-customers-and-drive-traffic>

## [Promote and Prosper: How To Reach More Customers and Drive Traffic](https://insights.mdlzawayfromhome.com/promote-and-prosper-how-to-reach-more-customers-and-drive-traffic)

April 11, 2016

From fun sweepstakes to flavorful LTOs, pointed promotions can offer an easy-yet-strategic way to help you connect with customers

[![](https://insights.mdlzawayfromhome.com/hubfs/shutterstock_231684511.jpg)](https://insights.mdlzawayfromhome.com/upward-mobileity)

## [Upward Mobile(ity)](https://insights.mdlzawayfromhome.com/upward-mobileity)

April 7, 2016

If you want to get your foodservice operation on the fast track to success, you need to get aboard the tech train.

[![](https://insights.mdlzawayfromhome.com/hubfs/shutterstock_134112389.jpg)](https://insights.mdlzawayfromhome.com/socially-obligatory-snackable-content)

## [Socially Obligatory: Snackable Content](https://insights.mdlzawayfromhome.com/socially-obligatory-snackable-content)

March 29, 2016

Social media has become an all-you-can-eat buffet of information for consumers hungry to engage with their favorite foodservice establishments and explore new ones.

[❮](https://insights.mdlzawayfromhome.com/topic/social-media/page/1)

1. [1](https://insights.mdlzawayfromhome.com/topic/social-media/page/1)
2. [2](https://insights.mdlzawayfromhome.com/topic/social-media/page/2)

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